****** - Verified Buyer
4.5
tl;dr I would buy these again and recommend them to others for work use.I'm a Windows and Android based user so this is the perspective I'm coming from. I can't comment on other OS experiences, but for me my overall experience has been a good one.I use these all day long and have for the last month. Fit wise I like that they have slightly larger ear cups than several other similarly purposed headsets I own. They feel a little warmer more quickly on my ears than others, but not by much. And really after having these or any headset on my head for 6-8 hours straight it doesn't really matter at that point. My ears are going to be warm regardless. I also like that these are super lightweight and fold up relatively small. I see myself using these as my traveling go-to headset once I'm traveling again. (boo covid)The ANC works great and in most situations I have it turned to the adaptive setting, which can be adjusted via phone app. The mic monitoring or "side tone" is OK. I wish it could be turned up higher, but this is a minor gripe. For example the Plantronics Voyager 8200UC's mic monitoring is louder and more pronounced. It is still definitely loud enough to hear yourself and not have to pull the one ear on and one ear off routine. My personal preference would be to make the max mic monitoring volume maybe top out at ~1.5x what it is now so the user can adjust it down as needed. Who knows maybe that will be done via a future firmware update?Microsoft Team's works great with these. The call quality is good, but becomes game changing-ly good after enabling the "Call Enhancement" feature. I can't stress that enough. Turn that feature on now! If you close your eyes while on a call, hopefully not when you are video conferencing, it does sound like you are talking to someone in the same room and is exceptionally clear. Speaking of call quality nobody has had any issues hearing me. For a boom-less design these do really well. I tested out the mic's noise cancelling ability via various background noises. Even with a fan blowing directly into my face I can still be understood albeit more "grainy" sounding as the fan's noise is being removed and my voice left in. Pretty cool stuff. If you have a loud keyboard... well... it does what it can, but no boom-less design will be able to completely kill mx blue switches... let's just be honest. It does do an OK job, but keyboard clicks will be picked up if you are rolling with some loud switches.Using the USB dongle to a laptop and a phone via Bluetooth gives a good experience once paired, but I do have two gripes:Number one is the pairing process. If you plug in the dongle first BEFORE pairing to your phone be prepared to be frustrated. My experience is it simply would not allow me to pair to my phone with the dongle active. It would go into pairing mode and my phone would see the device, but it would just give an generic unable to pair message. As soon as the dongle is unplugged I could pair with no problems and plugging the dongle back in worked as expected. Maybe this will get fixed via a future firmware update, but it was frustrating to hit this. So just be aware of this and the simple solution of unplugging the dongle when attempting to pair to a phone.Number two is the Windows/PC audio interrupt. By this I mean when a sound is played on the PC it interrupts the phone Bluetooth audio. For example a Teams meeting starts on the PC. The PC should take priority over the Bluetooth audio in this situation. This works and if I'm playing music on my phone it is paused and the meeting audio takes over. An example problem sound could be with an email arrival notification that is played on the PC. It also interrupts the Bluetooth audio. So it totally makes sense that this should interrupt and it should be played, but this should ONLY happen when the PC volume is NOT muted. Even with the PC volume muted it STILL interrupts the Bluetooth audio. This is one super annoying thing that should not work this way and I'm hoping this will be addressed in the future. With the Plantronics Voyager 8200UC if I muted the PC audio it did not interrupt the phone Bluetooth audio when emails arrived and a sound was played.Overall though I really like these. For business use they are great and would highly recommend them for someone who is in and out of Microsoft Teams meetings all day. For background music or streaming while working these are also great. Also no complaints on the battery life or the wireless range.
